Returns & Exchanges

At East Side Studio London, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day return policy for a full refund or exchange on all eligible items.

1

Initiate Your Return

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and the items are in unworn, original condition.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or local post office.

4

Receive Your Refund

Once our studio receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing